A: Yes, you can both use TeamViewer.
- It's free for home use here: http://www.teamviewer.com/download/TeamViewer_Setup_en.exe.
- Install it on both systems, with her as the host.
- Once hers starts it will tell her her ID and password.
- You then connect to that ID on your end and enter the password when it asks.
If this helped you and you would like to show your appreciation, feel free to PayPal me a few bucks to help@hepya.com. Thanks!
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